Privacy Policy

Last updated: [to be completed]

Kalowen Camper respects your privacy. This policy explains how we collect, use, share, and protect personal information when you visit our website, contact our team, request information, or ask for service, warranty, financing, or product follow-up.

Information we collect

We may collect information that you choose to send us, including your name, email address, phone number, message, questions, preferred callback times, and details about your truck, camper interests, service needs, warranty request, financing inquiry, or accessories.

We may also collect basic technical information when you use the website, such as your browser type, device type, approximate location, IP address, pages visited, referring pages, and interactions with the site. This information may be collected through server logs, cookies, analytics tools, or similar technologies if they are enabled.

How we use information

We use personal information to respond to inquiries, prepare product or service follow-up, coordinate warranty or technical support, manage parts or accessory requests, discuss financing options, improve the website, protect our systems, and meet legal or administrative requirements.

We do not sell personal information.

Sharing information

We may share information with service providers who help us operate the website, manage communications, provide technical support, process requests, or maintain business records. We may also share information when required by law, to protect our rights, to respond to legal requests, or as part of a business transfer.

If a financing, warranty, parts, or service request requires involvement from a third-party partner, we may share the information needed to review or complete that request.

Cookies and analytics

The website may use cookies or similar technologies to support basic functionality, remember preferences, measure site traffic, and understand how visitors use the site. You can usually manage cookies through your browser settings. Some features may not work as intended if cookies are disabled.

Retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including customer service, warranty history, legal obligations, business records, dispute resolution, and security.

Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No website, email, or online transmission is completely secure, so we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have the right to access, correct, withdraw consent for, or request deletion of certain personal information. Some information may need to be retained for legal, warranty, accounting, security, or legitimate business reasons.

To make a privacy request, contact Kalowen Camper through the contact page or by phone at 1-514-795-8193.

External links

The website may link to third-party websites or social platforms. Their privacy practices are governed by their own policies, not this policy.

Minors

The website is intended for adults. We do not knowingly collect personal information from children.

Contact

Kalowen Camper can be contacted through the website contact page, by phone at 1-514-795-8193, or at the commercial address listed on this website: 561 Rang Achigan, L'Assomption, Quebec, Canada, J5W 3N3.