Kalowen service bay with a truck camper under inspection, labeled parts, electrical diagnostics, and a calm after-sales support atmosphere.
Service and after-sales support
Our commitment does not stop at delivery. Our team remains available to support you before, during, and after your purchase.
For warranty questions, parts orders, service needs, or technical follow-up, Kalowen helps collect the right information and move the request forward.
Kalowen warranty
We help identify the camper, the system involved, and the best route for support.
Warranty claim
Share photos, serial information, and a short description so the request can be reviewed clearly.
Order parts
Need a replacement or upgrade? We can help match the part to the camper and its systems.
Support
Clear guidance for service, parts, and technical questions before and after delivery.
Buy with confidence
Buying a camper is an important investment. Kalowen focuses on fast service, accessible support, and a quality customer experience so you can enjoy your camper with peace of mind.
Technical support
Our team can answer questions about camper use, electrical systems, batteries, solar power, maintenance, accessories, and seasonal preparation.
- Electrical systems
- Batteries and solar power
- General maintenance
- Seasonal preparation
Parts and components
We actively work to keep parts and components available to reduce service delays and help you get back on the road as quickly as possible.
Service request
Need assistance? We can help with diagnostics, warranty claims, replacement parts, technical questions, and general support.
- Problem diagnosis
- Warranty claim
- Replacement parts
- Technical questions
Warranty
3 years on the camper structure
2 years on the air conditioner, refrigerator, and inverter
1 year on the remaining camper components
Parts are stocked in Quebec when available
Warranty support includes the part and labor from a specialized technician
FAQ
How do I submit a warranty request?
Open a service request and our team will contact you quickly.
Can I order parts?
Yes. Several parts and components can be ordered directly through our team.
Do you offer technical support?
Yes. Our team can support you with the use and maintenance of your camper.
Can accessories be installed after purchase?
Yes. Certain options and upgrades can be added after delivery.
Ready for the road.
Ready for the road.
Our team is here to help you stay confident before and after delivery.
Contact us